Privacy Policy

This privacy policy applies to the website of Og Travel. This policy does not apply to our business partners or any other third parties. By Business Partners, we refer to any vendor or other entity with whom Og Travel has a business relationship to offers their services. We recommend you to review the privacy policies of any other parties you interact with.

The following terms and conditions govern the collection and use of personal information. We take sincere responsibility to safeguard your personal information. We consider your information highly confidential. This policy shall be applicable to users who visit our website or avail the products or services from this website as a registered user or a guest (no login).This policy explains what information will be requested from users as well as how it shall be used.

Personal Information

Personal information refers to all information linked to an individual such as name, address, telephone, Email Address ,date of birth, gender, credit/debit card number, card holder name, Passport Expiration Date , details of travel , co-passengers , and all other information requested during usage of services of this website or visiting this website. We may also request information such as your interest to subscribe for newsletters, promotional emails ... etc which you may choose not to share with us. However, some details might be mandatory to book/cancel services of Og Travel. Hence, customers cannot proceed without providing the necessary details.

Profile Information

Og Travel will request for customer details such as name, address, telephone, Email Address, date of birth, gender ... etc to become a registered member of Og Travel. This would make the process easier for the customer while making a reservation with Og Travel since the already provided information will get auto filled during booking. A customer can always edit their profile.

Booking Information

Og Travel will require customers to enter their primary details such as name, telephone no., Email Address, date of birth, details of travel, co-passengers ... etc to make a reservation. If you are booking for a traveler other than yourself, you have the sole responsibility of that persons’ information which you have provided to us at the time of booking.

Payment Information

Og Travel will require customer to provide credit/debit card number, card holder name , Passport Expiration Date , CVV ... etc during payment via payment gateways to confirm their reservations.

We will use personal information for the following:

a)    To process your flight/hotel/any Og Travel service, send itinerary (confirmation of booking/any transactions) or contact you if there is any problem with your reservation.

b)    To register with our website and subscribe our services. You can unsubscribe from these services at any time of your choice.

c)    To inform you of any promotional offer.

d)    To address your customer care queries/complaints.

e)  To perform statistical analysis of user behavior and characteristics in order to measure interest or use of the various areas of the site, including advertisements. Only aggregated data from these analyses will be provided to third parties. 

f)     To review, develop and improve the services we offer you.

    Og Travel may collect information regarding the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer or Internet Service Provider you are using, web browser being used and other statistical data. This information may be used to ease the next usage of Og Travel by the customer or to prompt the customer regarding security measures if attempted to login from a different IP.

Changes to Privacy Policy

Please note that we may make periodical changes to our privacy policy after review and it will be available in our website. Hence we encourage you to review  the privacy policy in our website for the latest version.

Cookies policy

Cookies are nothing but small text files stored by your browser or a particular/almost any website on your computer. This will help the website identify your device the next time you visit. This may be used to automatically log you in or remember your settings depending on the cookie placed by the website. The website cannot access any information on your computer other than the cookie it has set.

Cookies may be used to track your website browsing history. They track your activities or movements within the website such as remember your registered login, preferences, to resume where you left off and other customizations.

Cookies are not executable files. Hence are harmless. Cookies pose no risk since neither they contain virus in any form nor do they spy on your PC content to compromise security.

We use cookies in Og Travel to serve you better and personalize your experience with our website as well as advertisements. They are intended to help you access our website faster and more efficiently. Apart from improving user experience they also provide us with certain analytics which would help us understand how the website is being used and its effectiveness. This helps us improve/enhance our website to by adding more features.

Cookies may also be used by advertisements on our website. These are only used for tracking the effectiveness of advertisement placed on our website. Aggregate data of cookies may be shared with third parties for their promotional and marketing activities. No personal information will be collected via cookies.

Please note that if a user wishes to opt out of cookies, he/she can control cookies in our website by denying a cookie in its pop up window or block cookies in a browser. However, certain features to enhance user experience in our website are served by cookies. Hence removal of cookies may affect/degrade the performance and user experience of our website.

Please be informed that we may make periodical changes to our cookie policy and it will be available in our website. Hence we encourage you to review the cookie policy in our website for the latest version.